These general conditions of sale regulate all relations between "the company" and "the client". Before carrying out any transaction, the client acknowledges and declares to accept them from the moment they click on the "I accept" button. The customer acknowledges that at the time of placing the order he is aware of the particular purchase conditions indicated on the screen (name, component price, quantity, product details, etc.) and expressly declares to accept them without reservation. The placing of the order and its confirmation by the client materialize the full and complete acceptance of the particular conditions of purchase, only applicable to the order.
Products
The information and photos of the products that appear in Amethyst1 are referential, although accurate, assuming that they are the best approximation of the final product. Amethyst1 is not responsible for misinterpretations of the information published in the store, which result in wrong decisions when buying.
Prices
The "Total payable" price specified at the time of finalizing the purchase includes the handling of the merchandise and taxes in the country of origin. Any cost generated in the country of destination will be borne by the buyer.
Security
All of our transaction information, such as credit card details, is encrypted by a 128-bit SSL certificate, guaranteeing the security of our customers' information.
Typographical errors
If there is a typographical error in any of the prices shown, or if the information provided for a product does not correspond to the characteristics of the item offered, causing the customer to make a purchase decision based on it, Amethyst1 will notify the owner of the mistake. , who will have the right to cancel your purchase, or Amethyst1 may cancel the order, reimbursing the total amount paid by the customer.
Possible variations after completing the purchase
Customs has the power to reclassify the guides, requesting the payment of taxes or the withdrawal in person. In these cases, Amethyst1 does not have any type of interference, being exempt from responsibilities.
Payment verification
The payment will be made through PayPal, an Internet service company that offers itself as a payment intermediary, in a safe, fast and easy way. All you have to do is fill out a quick electronic payment form. By filling out the form the first time, you are registered as a PayPal user, having an account where all the transactions made are reflected. Once the email has been received by you and by Amethyst1 communicating said transaction, we will proceed to send the pieces/lots purchased.
Transactions made through PayPal are verified online at the time of purchase.
Shipments
All orders placed by Amethyst1 are processed, shipped and delivered to Fedex within the estimated period of 2-5 business days.
Delivery Guarantee
The estimated delivery time when completing the order is approximate and may vary for various reasons not attributable to Amethyst1, such as customs delays.
Once the customer accepts and receives the product, he expressly and unconditionally waives the exercise of the Delivery Guarantee, and/or to file a claim or demand any compensation in this regard.
Product warranty
A guarantee will be applied for products that present some type of defect at the time of receipt. Non-conformity of the product will not be considered those that derive from misuse of the product or ordinary wear and tear caused by its use, as well as those that occur during shipment.
If a product is defective, outside of the aforementioned situations, Amethyst1 will be responsible for a partial or total refund, always depending on the losses caused.
The claim must be filed within 3 days after the delivery of the product since the lack of conformity of the product is detected, describing the problem in an email to admin@amethyst1.com and we will contact you to resolve your claim as soon as possible.
Privacy Policy
We do not share information about our customers without prior authorization. This includes exchange of information between companies or organizations.